Privacy Policy
Last updated: September 5, 2026
This Privacy Policy describes how Gearmind ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application and related services (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect information you provide directly to us, such as your name, email address, mobile number, and details about your motorcycle and rides when you create an account or use the Service. We also automatically collect certain telemetry and usage data — including location, distance, and ride statistics — to power the digital garage and tracking features.
The sections below explain each sensitive permission we ask for, why we need it, and what happens to the data.
Phone Number
We ask for your mobile number once, after you sign in, and it is required to use Gearmind.
Why we need it. Your number does two jobs. First — and this is the one that applies to every rider — it is the unique identifier for your account: one number corresponds to one rider, which is how we stop duplicate and throwaway accounts across the whole Service. Second, it is what will make group rides workable: a host needs a way to reach the people who joined, and riders need a way to reach the host when a meeting point changes, someone is running late, or a bike breaks down mid-route. A phone number is the only contact method that works when someone is on the road and not looking at an app.
How it is used.
- Used to identify your account, so that one number corresponds to one rider. If you try to add a number already registered to another account, we tell you and refuse it.
- Held so a host can reach the riders who joined their group ride, and riders can reach the host, when plans change on the road. Today the app does not display your number to anyone — no screen in Gearmind shows one rider another rider's phone number. If that changes, we will update this page first.
How it is not used. We do not sell it, share it with advertisers, use it for marketing, or send you promotional SMS.
Your control. You can change your number at any time in Settings ▸ Profile. Deleting your account deletes it.
Location
Two features need location, and one of them needs it in the background:
- Ride tracking records your route while you ride. It needs background access to keep recording when your screen is off or you switch apps.
- Ride Detection (on by default, and switchable off in Settings) needs "Always" access, because it has to notice a ride starting while the app is closed. Detection cannot run on "While Using".
- Live group-ride sharing (optional, off by default) shares your position with the other riders in that ride, and only while you have sharing switched on. Your latest position is stored on our servers while sharing is active and is overwritten as you move; switching sharing off stops the updates.
Recorded routes are stored against your account. A ride is private unless you share its link — anyone with that link can view it, so treat it as public once shared. You can delete any ride, which deletes its route.
We collect location only for these features. We do not build advertising profiles or sell location data.
Photos and Camera
Gearmind uses your camera and photo library in two separate places. They behave differently, and the difference matters.
- AI Clinic diagnosis (photo is not kept). When you photograph a part or a fault for diagnosis, the image is sent to our server and on to Google's Gemini model, which returns a description of what it sees. We do not store the photo, and we do not store the conversation — your question and the answer are not retained once the exchange ends. Google may retain the image briefly for abuse monitoring; we remain responsible for how our providers handle your data. If you choose to rate or report an answer, that feedback is optional, and it is the only part of an AI exchange we keep.
- Garage documents (kept on your device). Registration, insurance, PUC and similar documents you save to your garage are stored on your phone only. They are not uploaded to our servers, not sent to any AI model, and no other rider can see them. Because they never leave your device, deleting your account does not remove them — deleting them in the app, or deleting the app, does.
Please do not upload your Aadhaar card. Gearmind is not an authorised entity under the Aadhaar Act and must not hold Aadhaar data. Registration certificates, insurance, PUC certificates, warranty cards and service receipts are all fine.
You can decline camera and photo access; only these two features stop working.
Motion and Fitness
If you turn on Ride Detection, Gearmind reads your device's motion-activity data to notice when you have started riding, so it can offer to record the ride.
This is a deliberate battery decision: without it, detecting a ride would mean holding GPS open continuously. Motion activity lets the app stay asleep until your phone suggests you are moving in a vehicle.
The data stays on your device. It is never uploaded, and it is used only to decide whether to show you a "Start recording?" notification. Ride Detection is on by default, but it cannot run until you grant "Always" location and notification permission — and you can switch it off at any time in Settings ▸ Ride Detection, which stops all motion access.
Guest Mode
You can use Gearmind without an account. In guest mode your chosen bike is stored on your device only, and no profile, ride or location data is uploaded.
One exception: submitting a custom bike creates an anonymous, unnamed record on our server so the submission has an owner for moderation. It carries no name, email, phone or location. Signing in later moves your locally stored bike into your garage.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service;
- Track and display your rides, parts, and telemetry;
- Communicate with you about your account and updates;
- Detect, prevent, and address technical issues.
Sharing of Information
We do not sell your personal information. We share it in three situations only: with the service providers listed below, who process it on our behalf; with other riders where the feature you are using requires it — your display name is visible to the other participants of a group ride you host or join, and your live position is visible to them if you switch sharing on; and where we are required to comply with the law or to protect our rights. Aggregated or anonymized data that cannot identify you may be shared freely.
Your phone number is not shown to other riders. No screen in Gearmind displays one rider's number to another.
Some actions hand your information to another app because you asked them to. Tapping Ask on WhatsApp or Source Entire Build opens WhatsApp with a message to our sourcing number — we then see your WhatsApp number and whatever you send, and Meta carries the message under its own terms. Sharing a ride to Instagram Stories hands the image to Instagram the same way. A group ride may also carry a WhatsApp or Discord invite link chosen by its host; those groups are not run by us and are not covered by this policy.
Who Else Processes Your Data
We use these providers. Each processes data only to deliver the feature named.
| Provider | What it handles | Where |
|---|---|---|
| Supabase | Account, profile, garage, rides, documents, group rides | Database & storage |
| Google (Gemini) | AI Clinic and Mod Bot requests, incl. diagnosis photos | AI processing |
| RevenueCat | Gearmind Pro subscription status | Subscriptions |
| Apple | Sign in with Apple, App Store payments | Auth & payments |
| Mapbox | Map tiles and route images | Maps |
| Meta (WhatsApp) | Parts and build enquiries you choose to send us | Messaging |
We use no advertising SDKs and no cross-app tracking. Gearmind does not ask for tracking permission because it does not track you across other companies' apps or websites.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service.
| Data | Kept |
|---|---|
| Account, profile, garage | Until you delete your account |
| Rides and routes | Until you delete the ride or your account |
| Garage documents | On your device only — until you delete them or the app |
| AI conversations | Not retained |
| Diagnosis photos | Not retained by us |
| AI answer feedback (optional) | Until you delete your account |
Deleting your account removes your profile, garage, rides and group-ride participation from our servers. Documents in your garage are held on your device, so account deletion does not reach them — remove them in the app, or delete the app. Deletion is available in-app: Settings ▸ Delete Account.
Security
We take reasonable measures to protect your information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights, please contact us using the details below.
Children's Privacy
Gearmind is for riders aged 18 and over. Our Terms of Service require it, and we do not knowingly collect personal information from anyone under 18. Under India's Digital Personal Data Protection Act everyone under 18 is a child, and we do not process children's data.
If we learn that an account belongs to a minor, we close it and delete the associated personal information. If you believe a minor has provided us with personal information, contact us at support@gearmind.in and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date above.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at support@gearmind.in.